Microsoft pauses KB5002907 update after Office license deactivations

Refract AI Intelligence Digest

BLUF

Microsoft paused KB5002907 following reports that it broke perpetual Office licensing for legacy versions.

NEWS

Users reported that installing update KB5002907 caused Office 2016 and 2019 installations to lose activation or be uninstalled entirely. In response, Microsoft has temporarily stopped the rollout of this specific patch while they investigate the issue.

Why I Care

This impacts organizations relying on perpetual licenses rather than subscriptions, potentially causing workflow disruptions and compliance risks if software becomes unusable unexpectedly. It highlights the risk of automatic updates breaking legacy software configurations.

Next Steps

Administrators should pause deployment of KB5002907 immediately and verify Office activation status on affected endpoints. Users experiencing issues should contact Microsoft support or revert the update until a fix is released.

Microsoft has paused the rollout of the KB5002907 Microsoft 365 update after users report that it deactivated, or in some cases completely removed, perpetual Office 2016 and Office 2019 installations. [...]
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Source: BleepingComputer ·

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